COOKIE POLICY
1. WHAT ARE COOKIES?
Cookies are small text files that are downloaded to your device when you visit a website. They allow the website to remember your actions and preferences (such as language or viewed products) for a certain period of time in order to improve your browsing experience.
2. WHY DO WE USE COOKIES?
At RAMSOS, we use cookies for different purposes:
-
Strictly necessary cookies: required for the online store to function properly (such as keeping your shopping cart active or allowing you to navigate between pages).
-
Functionality cookies: remember your preferences (such as language or banner display choices)
-
Analytics cookies: help us understand how you use the website so we can improve it (for example, by measuring visits or most viewed pages).
-
Marketing or advertising cookies: where applicable, used to show relevant ads based on your interests.
All these cookies and similar technologies are described in more detail below.
3. WHAT TYPES OF COOKIES DO WE USE?
-
First-party cookies: created directly by our website and managed by RAMSOS.
-
Third-party cookies: installed by external services integrated into the website (such as analytics platforms or social networks).
These cookies may be classified as:
-
Technical or necessary cookies: essential for the website to function and do not require consent.
-
Personalization cookies: store your preferences and require consent.
-
Analytics and performance cookies: allow us to measure website usage and improve performance and require consent.
-
Advertising cookies: used to display relevant ads and require consent.
4. CONSENT AND COOKIE MANAGEMENT
Before installing cookies that are not strictly necessary, we will display a cookie banner allowing you to:
-
Accept all cookies
-
Reject non-essential cookies
-
Choose your cookie preferences
Your choice will be saved and you may change it at any time.
5. SPECIFIC COOKIES WE MAY USE
|
TYPE |
NAME |
DOMAIN |
DURATION |
PURPOSE |
|---|---|---|---|---|
|
Essential |
_shop_app_essential |
.shop.app |
196 days |
Ensures shopping cart and checkout functionality. |
|
Essential |
_shopify_essential |
shop.app / www.ramsos.com / .shopify.com |
46–1054 days |
Maintains sessions, security, and basic features. |
|
Essential |
_merchant_essential |
.shopify.com |
791 days |
Store functionality and security. |
|
Essential |
cart |
shop.app / www.ramsos.com |
69 days |
Stores products in the shopping cart. |
|
Essential |
cart_currency |
shop.app / www.ramsos.com |
16 days |
Saves the selected currency. |
|
Essential |
discount_code |
shop.app |
Session |
Stores applied discount codes. |
|
Analytics |
_ga / _gid / gcl… / _fbp |
.klaviyo.com / .ramsos.com / shop.app / .shopify.com |
24h – 2 years |
Measures visits, sessions, and website behavior. |
|
Analytics |
_clck / _clsk |
.ramsos.com |
32–60 days |
Analyzes clicks and user behavior. |
|
Analytics |
__kla_id / _q_state… / _cq_duid / _cq_suid |
www.ramsos.com / .klaviyo.com |
Session – 3 years |
User identification for internal analytics. |
|
Analytics |
_hp2_id / _hp2_props |
.klaviyo.com |
237–279 days |
Session tracking and user properties. |
|
Analytics |
mp_TOKEN_PROD_mixpanel |
.klaviyo.com |
741 days |
Advanced behavior and campaign analytics. |
|
Analytics |
_derived_epik |
.klaviyo.com |
155 days |
Campaign segmentation and analysis. |
|
Marketing / Advertising |
_fbp |
.klaviyo.com / .ramsos.com |
33–40 days |
Retargeting and personalized ads. |
|
Marketing / Advertising |
_kvyo_mkt_id |
.klaviyo.com |
47 days |
Marketing segmentation. |
|
Marketing / Advertising |
_pin_unauth |
.klaviyo.com |
81 days |
Pinterest content personalization. |
|
Consent / Preferences |
__hs_do_not_track |
.klaviyo.com |
18 months |
Indicates whether the user enabled “Do Not Track”. |
|
Consent / Preferences |
privacy_signal |
.shopify.com |
462 days |
User privacy signal. |
|
Consent / Preferences |
OptanonAlertBoxClosed |
.klaviyo.com |
45 days |
Records closure of the cookie notice. |
|
Consent / Preferences |
OptanonConsent |
.klaviyo.com |
363 days |
Records cookie consent in compliance with regulations. |
|
Consent / Preferences |
localization |
14 days |
Stores user location/language. |
6. HOW CAN YOU CHANGE YOUR PREFERENCES OR DELETE COOKIES?
At RAMSOS, you can manage cookies at any time by clicking “COOKIE SETTINGS” at the bottom of this page. You may also block or delete cookies through your browser settings, although some website features may no longer be available.
To change cookie settings in your browser, please refer to the following menus:
-
Internet Explorer: Tools > Internet Options > Privacy > Settings
-
Firefox: Tools > Options > Privacy > Cookies
-
Google Chrome: Settings > Privacy
-
Safari: Preferences > Security
7. CONTACT
If you have any questions about this Cookie Policy, you may contact us using the email address provided in our Privacy Policy or Legal Notice.
Use of ramsos.com and purchases made through the website are governed by Spanish law.
Any disputes will be resolved before the Spanish courts, without affecting your consumer rights.
You may also use the European Online Dispute Resolution Platform:
https://webgate.ec.europa.eu/odr/ or contact us through our contact form.